ThirdWave provides a number of professionally designed and developed courses applying teaching of best practices, taking a pragmatic approach. Courses are structured to thoroughly cover important aspects of each subject matter. Classes are highly structured and interactive, facilitated by expert instructors. To enhance student retention, classes cover important concepts, processes, techniques and knowledge areas. Instructors demonstrate practical examples, and then students are guided through exercise allowing them to practice what they’ve learned in the classes. 

 

Representative Training engagements include:

• Rapid Workflow Process Modeling® (RWPM®) Certification Training to approximately 1,400 student including the following the partial list of government customers

• 160 executive, department heads and staff at Stanislaus County 

• 64 staff and management in a joint class for the Counties of Merced

• 40 staff of the City of Berkeley’s IT department

• 24 staff and management at the County of Galveston IT Department

• Rapid Workflow Process Modeling® (RWPM®) 101 Fundamentals

  • 300 staff and management at CalSTRS,

  • 18 staff and management of Riverside County IT Department

• Project Management 101, PMBOK Essentials for Successful Project Delivery

• 140 staff and management at SCAG

• 40 members of the City of Berkeley’s IT Department

• 25 members of Riverside County’s IT Department.

• Help Desk Extraordinary Customer Service Training

• City of Berkeley 311/Help Desk

 

Organizations seek to significantly improve their performance, measured in successful project delivery, improved business controls, lowered budgets, and/or improved customer server take the courses.